Principal Engineer - Digital Experience Platform

At Skipton Tech, every day is innovation day.
Tech colleagues together in team meeting, with drinks.

About the role

Job introduction

The Digital Experience Platform (DEP) powers Skipton’s public websites and our Design System. Our websites and digital journeys serve our members, prospects, customers and brokers through millions of visits each month. Our Design System provides consistency across User Interfaces for our products and platforms, to ensure an accessible and intuitive digital experience.

As Principal Engineer, you set the engineering tenets, patterns and paved roads that these platforms and products (and the teams who build them) depend on every day. The technologies and platforms used within this platform group include our enterprise content management system Adobe Experience Manager (AEM), along with Java, React, React Native, .NET.

Operating across the platform scale, you will maximise the use of platform capabilities and strengthen our engineering fundamentals. You will define engineering, technical design and delivery standards, drive adoption through the Golden Path, and establish guardrails that make security and compliance by design

You partner with Architecture, Platform Ownership, UI Design, DevSecOps, Environments, Release, and Quality Engineering to turn strategy into small, safe, frequent changes, so DEP ships world‑class, user‑centric experiences that feel simple, personal and human, every week.

You’ll also lead and manage a cohort of engineers within DEP — setting goals, raising the hiring bar, growing craft through coaching and feedback, and building a healthy, high‑performance culture in partnership with the Platform Owner

Who Are We?

Not just another building society. Not just another job.

We’re the fourth largest building society in the UK, and proudly mutual, owned by our members, not shareholders. That means every decision we make is about doing the right thing for our customers and colleagues.

Our people say Skipton is a great place to work, and now it’s officially recognised as the happiest place to live in Great Britain. Whatever your background or ambitions, we’ll help you grow, thrive, and shape a better future.

Why This Role Matters

The Digital Experience Platform is Skipton’s public digital experience, our public sites and journeys are our digital branches for members, brokers and online visitors who come to Skipton to self-serve for products, services, support and information. Our Design System ensures consistency, shaping the UI experience across multiple applications, products and platforms through several technologies.

This is where the Principal Engineer becomes pivotal. This role directly shapes the reliability, accessibility and performance of our public digital channels, ensuring our AEM and Design System foundations deliver fast, intuitive and inclusive customer-facing journeys

You will ensure Skipton maximise the use of AEM Platform capabilities empowering engineers and AEM users, lead engineering for non-AEM sites, and ensure our Design System has first-class engineering.

You’ll own and embed the delivery physics and develop Engineers - aligning teams on the same tenets, and creating a culture where psychological safety and high standards co‑exist.

What’s In It For You

Skipton is committed to flexibility, balance, and wellbeing. Alongside hybrid working and a newly refurbished, collaborative head office, you’ll enjoy:

  • Annual discretionary bonus scheme
  • 25 days annual leave + bank holidays, rising to 30 with service
  • Holiday trading scheme
  • Up to 10% employer pension contribution
  • Colleague mortgage (conditions apply)
  • Hybrid & electric car salary sacrifice scheme
  • Private medical insurance
  • 3 paid volunteering days per year
  • Inclusive colleague networks (Carers, Pride Alliance, and more)
  • Wellbeing benefits including cycle to work and discounted gym membership
  • A strong commitment to training and development

What You’ll Be Doing

As Principal Engineer for the Digital Experience Platform, you will set the technical direction, engineering tenets and paved roads that shape how our services are built, deployed and operated.

You will operate with company‑wide influence defining the patterns, guardrails and architectural boundaries that enable teams to deliver small, safe, frequent changes with low lead times, high deployment frequency, low CFR and fast recovery baked in. You establish the platform’s engineering “north star” and ensure every team can confidently move toward it.

You will design and evolve the Golden Path for DEP: our secure‑by‑default, policy‑as‑code CI/CD pipelines; progressive delivery frameworks and on‑demand, ephemeral, data‑ready environments.

A critical focus of your role is Value–Flow–Quality (VFQ), improve delivery flows, strengthen test automation and embed quality inside CI, and build release‑linked observability that ties every deployment to metrics, logs, traces and golden signals.

You will also own the engineering strategy that enables the platform to evolve, to maximise the use of AEM and the Design System, along with other sub-platfoms within DEP. You will collaborate with Architecture, DevSecOps, Environments, Release & Deployment and Quality Engineering to ensure platform‑wide consistency in design, operability, risk controls, compliance-as-code and secure-by-design foundations.

Finally, you will act as a multiplier of engineering excellence across Skipton — coaching colleagues/Senior Engineers, leading Communities of Practice, shaping the hiring bar, authoring design/decision narratives.

What do we need from you?

1. Proven leadership in highperformance delivery (VFQ excellence)

You have led engineering environments where lead time drops, deployment frequency rises, and change‑failure rate stays low, using automation‑first pipelines, trunk‑based development, progressive delivery, release‑linked observability and data‑ready environments to make fast, safe flow the norm – with daily/weekly delivery of value the norm.

2. Deep craft in modern, cloudnative engineering

You bring expertise in maturing our use of our content management platform AEMaaCS. Expertise in Web platform development, secure‑by‑design, cloud‑native architecture, distributed systems, API/event patterns, resilience engineering, IaC, policy‑as‑code CI/CD, observability, progressive delivery, testability and automated rollback/forward‑fix. Your technical grounding allows you to set the tenets other engineers depend on.

3. Ability to build the right thing >> working backwards from user needs

You use journey data, telemetry and user insight to invent on their behalf, ensuring Public Website, AEM and cross‑platform experiences are simple, secure, human and continuously improving.

4. A true technical multiplier with organisationwide influence

You raise the bar across squads and platforms, defining reusable templates, components, capabilities, service blueprints and engineering patterns; mentoring, managing and leading Engineers; leading Communities of Practice; shaping the hiring bar; and improving decision quality through clear narratives and technical judgement.

5. A valuesled, evidencedriven mindset

You’ll role‑model Be Accountable, Be Curious, Be Collaborative, Be Brave, making decisions using scorecard signals, SLOs, error budgets and delivery metrics. You create psychological safety, celebrate safe/fast releases, advocate for continuous improvement, and operate with clarity, judgement and ownership expected of a Principal at top engineering organisations.

What You’ll Bring

  • Deep modern engineering craft: expert in secure‑by‑design, cloud‑native architecture, APIs/events, resilience engineering, IaC and policy‑as‑code CI/CD; comfortable defining language/dependency baselines and architectural boundaries other teams adopt with confidence.
  • Ability to maximise use of platform capabilities: improve developer experience in AEM, Design System and technologies used within the platform group.
  • Front-end & web engineering expertise: understanding of accessibility, technical optimisation, site performance and cross-platform UI consistency using our Design System.
  • People leadership: experience in coaching, mentoring and developing engineering teams.
  • Delivery physics mastery (VFQ): proven ability to shorten lead time, increase deployment frequency delivering safe, fast flow.
  • User‑centred judgement: you work backwards from user outcomes and journey telemetry to invent on their behalf, ensuring DEP ships world‑class experiences that feel simple, personal and human.
  • Cross‑functional influence & risk judgement: you partner seamlessly with Platform Ownership, UI Design, DevSecOps, Environments, Release, QE, Architecture, Risk and Audit — balancing speed with security, compliance‑as‑code and audit‑ready evidence

Ready to Make an Impact?

Join us and help build the next generation of digital solutions at Skipton, the happiest place to live in Great Britain. This is your chance to innovate, collaborate, and create technology that truly matters.

Apply for this job
Map showing location of The Bailey, Skipton, United Kingdom, BD23 1AP

Plan your journey

The Bailey, Skipton, United Kingdom, BD23 1AP
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Map showing location of The Bailey, Skipton, United Kingdom, BD23 1AP

Skipton core benefits

  • Pay

    It's only part of the picture

    Your salary is only part of your bigger rewards and benefits picture at Skipton. But we’ll make sure you’re rewarded for the role you do, the skills you bring and how you grow with us over time.
  • Pensions

    Paying the future you

    We care about your future and want to help you really make the most of it. That’s why we pay up to an additional 10% into your pension whenever you contribute.
  • Bonus

    Recognising your part in our success

    Many of our colleagues get a discretionary bonus as a thank you for the part they’ve played in our shared success.
  • Life Assurance

    Protect your loved ones

    It’s a subject none of us like to think about, but it’s important to be ready for whatever life throws at us. Financial support for your loved ones in a worst case scenario, gives you extra peace of mind.
  • Group Income Protection

    Protection from the financial impact of long-term absence

    Income Protection gives you a percentage replacement income if you’re off work because of long-term illness or injury. It’ll also protect a level of your income if you’re given medical advice to reduce your work hours following an accident or illness.
  • Private Medical Insurance

    Fast and effective medical treatment – open to everyone

    Is there anything more important than the health of you and your family? Private Medical Insurance (PMI) provides you with quick access to high-quality medical care when it matters.

Why Skipton?

Because your career is more than just a ladder.

Founded on fairness

In 2026, we were named as one of the Financial Times Best Employers in the UK. We were also the highest placed building society on the list, too.

Not bad, right? But it’s much more than just another opportunity to blow our own trumpet. It truly reflects how our people experience working here.

Because at Skipton, we’re a mutual. We’re founded on fairness, built on shared effort, and committed to saying it straight. We’re curious, brave and always collaborative. We look out for each other. And we treat everyone like a grown-up - with respect, with understanding, with a level playing field at their feet.

Find out more about our Purpose and Behaviours

Our Technology Team

You’ll join a Technology team that’s constantly focused on real challenges. That builds products and solutions which make a genuine difference. And which gets things done for our members - at pace.

And because we’re dead keen on development, it’s a place where you’re encouraged to try out new tech, sharpen your skills, or get hands-on with AI and automation.

Learning & Development

Learning is part of the everyday at Skipton. It’s woven into conversations and brought to life through hands-on experiences. You’ll pick up new skills as you go, and get tools and support that flex around your role and life.

Each month in Technology, we give you two days to focus on your own development. And we support certifications, apprenticeships, and training where it’s relevant, too. It’s a journey for all of us, and we’re working hard to build out a fully structured development programme. The investment is real, the intent is genuine, and most of all, we can’t wait to see where it takes you, your career, and your future.

Find out more
Three colleagues together at computer desk at Skipton Head Office.
Group of colleagues in team meeting together, with shot focussed on Oleh.

Oleh, Associate Data Engineer

At the moment, I’m working on aligning two Complaints-related datasets. This matters because complaints data gives us a clear view of where our customers are struggling most. 

By spotting increases early, whether in a specific area, category, or customer group, we can respond quickly, focus on the right priorities, reduce friction, and ultimately improve the experience for our members.

Image of Niko looking to side of camera.

Meet the recruiter

Nikolay Poyukov

Talent Acquisition Senior Specialist

I joined Skipton in May 2025 to lead recruitment across Tech. I specialise in hiring experts for Infrastructure, Cloud, Data, and Architecture.

At Skipton, the focus is always on people. It’s a collaborative space where you can make a real impact on transformation while being trusted to lead your own professional growth.

Connect on LinkedIn

What happens when

1. Shortlisting

Once you’ve sent us your application and CV, we’ll review it using clear criteria. Our decisions are based on the skills, and experience you share with us.

2. Your Interview

Your interview might be by phone, over Microsoft Teams or in person, depending on the role and the circumstances. For some roles, there may also be more than one stage in the recruitment process - but we’ll always let you know what the plan is.

During your interview, we’ll ask you about your current and previous experience, and we’re very much interested in all of your skills and knowledge. This includes relevant things you might have learned through work, studies and voluntary activities

For some roles we could ask you to complete one or more tasks, or deliver a presentation. But don't worry, we'll support you throughout the process so you can do your best.

3. After your interview

At Skipton we always get in touch after your interview to let you know if you’re successful, or if you’re made it through to the next stage. And if you would like feedback on your interview we are always happy to share this. It’s all part of the Skipton experience, we value the time you’ve given us throughout the process.

4. Your offer

If you’re successful, we’ll get in touch to discuss your offer. When you accept we’ll send your contract and confirm the pre-employment checks you need to complete to get the ball rolling. You’ll need to successfully complete the checks before starting, so providing information quickly will help keep things on track. We aim to keep things simple and easy to follow.

5. Your Skipton Welcome

You’re in - welcome to the team!

We’ll be in touch regularly right up to your first day with lots of exciting info, details of what to expect when you’re here, and hints and tips to help you prepare for a great start.

And when it comes to the big day, there’ll be a warm welcome waiting for you as you begin your journey with us.

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