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Buying a home is exciting.
Building your career in our Homes team is too.
Whoever you chat to these days, owning a home is part of the conversation. We all need one. News channels run stories about them. Politicians discuss them in parliament. And you’ve probably got friends or relatives who are talking about buying or selling one right now.
At Skipton, we’re obsessed with our members.
And we’re even more obsessed with helping them find and buy the homes that are right for them. We champion the cause for first time buyers. We smash down the barriers that people face. We think up new ways for buyers to access finance, like our Track Record and Delayed Start mortgages for example. And we relentlessly innovate to help more of us climb onto, and up, the property ladder than ever before.
Oh, and did we mention it’s exciting?
Find your path
Just like the journeys our members take to home ownership, there’s no one-size-fits-all when it comes to careers in Homes.
We’ve got something for everyone. If you don’t have mortgage experience, you could join Mortgage Servicing, in our contact centre, supporting customers over the phone, or in our admin team looking after customer requests.
And if you bring mortgage experience with you, we offer roles that allow you to build on that from day one, like a Direct Lending Adviser in Mortgage Advice, or an Underwriter in Mortgage Lending.
Careers in Homes rarely move in straight lines, either.
There’s room to grow in the role you’re in, or jump sideways if you spot an interesting opportunity. Either way, there are loads of ways to build your skills right here or further afield across Skipton Building Society.
Many of our roles have dedicated and varied training programmes so you get off to a great start. And for some roles we have a more structured career path that’s supported by professional qualifications.
Whatever your goals, you’ll discover that we’re not here to do things just because that’s how they’ve always been done. Instead, you’ll roll up your sleeves and get stuck into helping us innovate and challenge the way we do things. You’ll shape better ways of working so we deliver what our customers really need.
We’re the kind of team who champion curiosity, learning, and growth in every direction. And if you’ve got what it takes to help our members all the way to their new front doors and beyond, you’ll find yourself in one of the greatest places to work in the industry.
Our Homes roles
Mortgage Advice
Bringing together non-advisory roles like Direct Lending Advisors and Mortgage Relationship Advisors, alongside regulated roles including our Mortgage Advisors. Everyone plays a part in helping members understand their options and feel confident in the decisions that matter most.
Career paths on offer here are clear. And we’ll help colleagues who want that next step, to work towards becoming fully qualified in providing advice – by supporting with the relevant qualifications.
Mortgage Lending
Underwriters and administrators assess applications, review correspondence and gather information, to keep everyone up to date and things moving. Acting in the best interest of the customer and the Society, your work helps make dreams of owning a home a reality.
Contact Centre
Working in our Contact Centre is more about having quality conversations than ticking boxes. We support both members and brokers alike. It’s about moving at pace, providing the right support, a standout journey and the right outcome as efficiently as possible – while still taking the time to truly understand our members’ needs. We’re there through the entire home-ownership journey.
First and foremost, it’s a collaborative and supportive place where you can really develop in role and build on your skills. You can learn about our business and lay the foundations of your career. And in time, you’ll have tools you need to grow into other roles across Homes or the wider Society - if that’s what you’re looking for.
Credit Management
Life doesn’t always go to plan, and some members go through tough times. Our expert advisers are on hand to listen, empathise and offer guidance – treating people with care, compassion and respect. It’s about finding the right solution that work for them and the Society.
Our wider Homes Teams
We’re not just frontline. Our support teams are just as important. You could join us in Products - where the thinking happens. Or in Business Development helping grow our mortgage business through your relationships with broker firms. Or even in Front Line Risk, Quality Assurance & Customer Journeys or Operational Support. Big things are happening in the Homes Business and we’ve got opportunities for all.
Who we look for
Curiosity. Customer obsession. And people who want to push boundaries, drive change and make an impact – not just follow the rules. This isn’t a place for ticking boxes or sticking to scripts. It’s about thinking of journeys, not processes. Asking why, not just what. And always thinking: could this work better?
Members come first here. Every. Single. Time. We’re not just delivering good customer service - we’re raising the bar for what excellence looks like. Whatever your role, your work has real impact, it’s about making interactions meaningful, listening carefully, thinking deeper, and aiming for outcomes that genuinely make a difference.
Because whether you’re at the start of a member's journey, the middle, or somewhere in between – it all adds up to something bigger. We’re one group of people, working together to make home ownership more accessible.
Experience matters, but mindset matters just as much. Above all, we’re looking for bold thinkers with plenty of curiosity, committed to improving our members’ experiences, one journey at a time.
Latest vacancies in Home Financing
Search our roles and apply now
Your next journey starts here. Build a career where you can learn, grow and develop. Browse our Homes roles and see where you could make your mark.