What it's like to work here.

For colleagues based in Head Office, our blended working approach combines working from home with regular time together at The Bailey (our main office in Skipton). Being together in person is an important part of how we collaborate, build relationships and stay connected to our shared purpose of helping people have a home, save for life ahead and support long-term financial wellbeing. How this works in practice will vary by role, but our approach is designed to bring people together regularly each week, recognising the value this creates for our members, customers, teams and the way we work.

Our branch colleagues provide face to face support in local communities, so flexibility can look different depending on role and location. While the majority of time will be spent in branch, we still aim to offer flexibility where we can while meeting the needs of our members and branches.

Some of our roles are field based, supporting colleagues and members across different locations. For these roles, flexibility may look different again, shaped around travel, operational needs and being where support is needed.

We also support more permanent flexible working arrangements, such as part time hours or job share. These are considered on an individual basis, considering personal circumstances and business requirements.

We know flexibility means different things to different people, so our approach focuses on balance and supporting individual needs, while continuing to deliver for our members and the wider business.