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Fair and square (and proud of it).
How we hire
Starting a new role at Skipton is an exciting part of anyone’s career. And while we can’t promise that our interview process alone will be the highlight of your job search, we’ll make sure that it’s friendly, transparent and, most importantly, fair.
It begins with your CV
Your CV is just the start. Throughout the process we will focus on getting to know you as a person, and we really take the time to understand your knowledge, skills and experience. But the most important part? It’s about finding the right fit for you, for us, and for our members.
A fair and thoughtful approach
We know fairness matters so we set clear expectations when we look at each application. This helps us compare candidates fairly and focus on what each role needs. Our Recruitment Team and Hiring Managers review every application personally, so it’s the people who are hiring that make the decisions, not an automated system.
Inclusion from the start
Inclusion is part of every step in our hiring process. From job ad to interviews. We welcome people from all backgrounds and value their perspectives. This helps us build stronger teams.
Support for every candidate
We’re a Disability Confident employer, which means we’re part of a government initiative that helps employers like us make sure people are fully supported during the recruitment process and beyond. We want every candidate to have a fair chance and feel comfortable - so if you need any adjustments, please let us know.
What happens when
1. Shortlisting
Once you’ve sent us your application and CV, we’ll review it using clear criteria. Our decisions are based on the skills, and experience you share with us.
2. Your Interview
Your interview might be by phone, over Microsoft Teams or in person, depending on the role and the circumstances. For some roles, there may also be more than one stage in the recruitment process - but we’ll always let you know what the plan is.
During your interview, we’ll ask you about your current and previous experience, and we’re very much interested in all of your skills and knowledge. This includes relevant things you might have learned through work, studies and voluntary activities.
For some roles we could ask you to complete one or more tasks, or deliver a presentation. But don't worry, we'll support you throughout the process so you can do your best.
What we might ask
The questions we’ll ask you might cover:
- Your CV - We’ll talk through your CV to understand your experience, background, and skills.
- What motivates you - We want to find out more about you, why you're interested in the role, and whether life at Skipton might be the right fit for you.
- Your knowledge, experience and skills - We’ll ask you some questions that are specific to the role, to find out how and why you’re the right person for this job.
- How you work - We’ll be looking for specific examples of how you get things done, and explore your approach to work.
Your turn
Your interview isn’t just an opportunity for us to get to know you. It’s also your chance to find out if this role is right for you, too.
So, please come prepared with any questions you have around the role, the team you’ll join, the training you expect, the kind of progression that’s on offer, or anything else you’d like to know.
3. After your interview
At Skipton we always get in touch after your interview to let you know if you’re successful, or if you’ve made it through to the next stage. And if you would like feedback on your interview we are always happy to share this. It’s all part of the Skipton experience, we value the time you’ve given us throughout the process.
4. Your offer
If you are successful, we’ll get in touch to discuss your offer. When you accept we’ll send your contract and confirm the pre-employment checks you need to complete to get the ball rolling. You’ll need to successfully complete the checks before starting, so providing information quickly will help keep things on track. We aim to keep things simple and easy to follow.
5. Your Skipton Welcome
You’re in - welcome to the team!
We’ll be in touch regularly right up to your first day with lots of exciting info, details of what to expect when you’re here, and hints and tips to help you prepare for a great start.
And when it comes to the big day, there will be a warm welcome waiting for you as you begin your journey with us.