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Senior Delivery Manager
At Skipton Tech, every day is innovation day.
About the role
Job introduction
We are recruiting for a Senior Delivery Manager to lead our agile ‘teams of teams’, driving strategic alignment and the seamless flow of value across mission‑critical business and technical change.
Who Are We?
Not just another building society. Not just another job.
We're the fourth biggest building society in the UK, and what makes us a bit different is that we're a mutual organisation. We don't have shareholders; we're owned by our members.
Our colleagues say Skipton is a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of everything we do.
Whatever your background, and whatever your goals, we'll help you take the next step towards a better future.
You will be joining the Change Delivery Team, consisting of 2 Senior Enterprise Change Managers, 3 Senior Delivery Leads, 5 Senior Delivery Managers, 1 Senior Change Optimisation Manager, 1 Senior Enterprise PMO Manager and 1 Senior Journey Experience Manager. You will work alongside a wider network of change professionals.
Every change we deliver is ultimately for our customers. We’re delivering new experiences centred around their needs, ensuring faster, simpler, and more connected customer experiences that genuinely add value.
What’s in It for You?
Salary Range: £54,950 - £73,300 depending on experience
Skipton values work/life balance, and we are proud to support hybrid and flexible working where possible. We have a newly refurbished head office, offering a vibrant and collaborative working space.
In addition, we offer a comprehensive benefits package, including:
- Annual discretionary bonus scheme
- 25 days standard annual leave + bank holidays, rising by 1 day per year of service to a maximum of 30 days
- Holiday trading scheme, allowing you to buy and sell annual leave
- Matching employer pension contributions (up to 10% per annum)
- Colleague mortgage (conditions apply)
- Salary sacrifice scheme for hybrid and electric cars
- A strong commitment to training and development
- Private medical insurance for all colleagues
- 3 paid volunteering days per annum
- Diverse and inclusive colleague networks, including Carers and Pride Alliance groups
- A focus on health and wellbeing, including a cycle‑to‑work scheme and discounted gym membership
What Will You Be Doing?
- Lead and coordinate all Agile Service Delivery ceremonies, including PI Planning, ART Syncs, System Demos, and Inspect & Adapt
- Manage and develop a team of Delivery Leads and Analysts, driving performance, clarity, and continuous growth
- Drive continuous improvement across the ART, enhancing flow efficiency, quality, and delivery predictability
- Remove delivery impediments and enable effective cross‑team coordination to achieve business and technical outcomes
- Partner with Product and Platform Owners, Architects, and Business Owners to shape and prioritise backlogs
- Track and report progress, risks, dependencies, and milestones using appropriate tools and metrics
- Embed a culture of learning, innovation, and feedback to strengthen agile maturity
- Support organisational change, championing new ways of working and scaled agile practices
- Ensure governance and compliance requirements are met throughout delivery
What Do We Need From You?
- Proven leadership skills, with experience coaching and developing delivery professionals
- Advanced facilitation skills and strong stakeholder engagement across all organisational levels
- Deep knowledge of Lean‑Agile principles, with hands‑on experience in a senior delivery or scaled agile leadership role
- Strong background in both technical delivery (software, infrastructure, DevOps) and business transformation
- Excellent communication and influencing skills, able to bring clarity to ambiguity
- Ability to balance strategic alignment with effective day‑to‑day delivery
- Analytical, data‑driven mindset with a focus on continuous improvement
- Proficiency in agile delivery tools and familiarity with SAFe, Scrum, and Kanban frameworks
- Experience leading large‑scale change across business and technology domains
- Line‑management experience across hybrid teams, including Delivery Leads and Analysts
- Experience in complex or regulated environments (e.g. financial services) is advantageous
Plan your journey
The Bailey, Skipton, United Kingdom, BD23 1AP Google maps
Skipton core benefits
-
Pay
It's only part of the picture
Your salary is only part of your bigger rewards and benefits picture at Skipton. But we’ll make sure you’re rewarded for the role you do, the skills you bring and how you grow with us over time. -
Pensions
Paying the future you
We care about your future and want to help you really make the most of it. That’s why we pay up to an additional 10% into your pension whenever you contribute. -
Bonus
Recognising your part in our success
Many of our colleagues get a discretionary bonus as a thank you for the part they’ve played in our shared success. -
Life Assurance
Protect your loved ones
It’s a subject none of us like to think about, but it’s important to be ready for whatever life throws at us. Financial support for your loved ones in a worst case scenario, gives you extra peace of mind. -
Group Income Protection
Protection from the financial impact of long-term absence
Income Protection gives you a percentage replacement income if you’re off work because of long-term illness or injury. It’ll also protect a level of your income if you’re given medical advice to reduce your work hours following an accident or illness. -
Private Medical Insurance
Fast and effective medical treatment – open to everyone
Is there anything more important than the health of you and your family? Private Medical Insurance (PMI) provides you with quick access to high-quality medical care when it matters.
Why Skipton?
Because your career is more than just a ladder.
Founded on fairness
In 2026, we were named as one of the Financial Times Best Employers in the UK. We were also the highest placed building society on the list, too.
Not bad, right? But it’s much more than just another opportunity to blow our own trumpet. It truly reflects how our people experience working here.
Because at Skipton, we’re a mutual. We’re founded on fairness, built on shared effort, and committed to saying it straight. We’re curious, brave and always collaborative. We look out for each other. And we treat everyone like a grown-up - with respect, with understanding, with a level playing field at their feet.
Our Technology Team
You’ll join a Technology team that’s constantly focused on real challenges. That builds products and solutions which make a genuine difference. And which gets things done for our members - at pace.
And because we’re dead keen on development, it’s a place where you’re encouraged to try out new tech, sharpen your skills, or get hands-on with AI and automation.
Learning & Development
Learning is part of the everyday at Skipton. It’s woven into conversations and brought to life through hands-on experiences. You’ll pick up new skills as you go, and get tools and support that flex around your role and life.
Each month in Technology, we give you two days to focus on your own development. And we support certifications, apprenticeships, and training where it’s relevant, too. It’s a journey for all of us, and we’re working hard to build out a fully structured development programme. The investment is real, the intent is genuine, and most of all, we can’t wait to see where it takes you, your career, and your future.
Meet the recruiter
Sara Ackroyd
Talent Acquisition Senior Specialist
Since 2024, I’ve recruited for Technology, Transformation, and Resilience at Skipton. We're a truly purpose-led environment where collaboration, curiosity, and customer impact come first.
Between the people and our shared purpose, Skipton is a fantastic place to be. Our Tech teams collaborate daily to drive meaningful change for those we serve.
What happens when
1. Shortlisting
Once you’ve sent us your application and CV, we’ll review it using clear criteria. Our decisions are based on the skills, and experience you share with us.
2. Your Interview
Your interview might be by phone, over Microsoft Teams or in person, depending on the role and the circumstances. For some roles, there may also be more than one stage in the recruitment process - but we’ll always let you know what the plan is.
During your interview, we’ll ask you about your current and previous experience, and we’re very much interested in all of your skills and knowledge. This includes relevant things you might have learned through work, studies and voluntary activities
For some roles we could ask you to complete one or more tasks, or deliver a presentation. But don't worry, we'll support you throughout the process so you can do your best.
3. After your interview
At Skipton we always get in touch after your interview to let you know if you’re successful, or if you’re made it through to the next stage. And if you would like feedback on your interview we are always happy to share this. It’s all part of the Skipton experience, we value the time you’ve given us throughout the process.
4. Your offer
If you’re successful, we’ll get in touch to discuss your offer. When you accept we’ll send your contract and confirm the pre-employment checks you need to complete to get the ball rolling. You’ll need to successfully complete the checks before starting, so providing information quickly will help keep things on track. We aim to keep things simple and easy to follow.
5. Your Skipton Welcome
You’re in - welcome to the team!
We’ll be in touch regularly right up to your first day with lots of exciting info, details of what to expect when you’re here, and hints and tips to help you prepare for a great start.
And when it comes to the big day, there’ll be a warm welcome waiting for you as you begin your journey with us.