Delivery Lead

Job introduction

We're looking for an experienced Delivery Lead who can bring fresh thinking, challenge existing ways of working and help us continue to strengthen our delivery capability.

This role is about more than delivering change. We're looking for someone who can influence teams and stakeholders, raise standards and help create the conditions for high-performing delivery across the organisation.

If you enjoy solving complex problems, enabling teams to succeed and driving continuous improvement, we'd love to hear from you.

At Skipton, we're founded on fairness. We exist to do right by our members - and we believe that starts with doing right by our people. So whoever you are and whatever you bring, there's a place for you here and a genuine plan for where you go next.

What You’ll Do

Every day at Skipton is innovation day. Join our Technology team and you’ll discover that we’re constantly focused on real challenges as we build the tools that get things done for our members - quicker than you imagine.

• Lead end-to-end delivery of business and technology change initiatives, ensuring outcomes remain aligned to strategic priorities.
• Apply the right delivery approach, including Agile, Waterfall or Hybrid, based on context, complexity and business need.
• Create the conditions for high-performing teams by removing blockers, improving flow and enabling effective decision making.
• Challenge existing delivery practices, identify improvement opportunities and help raise delivery standards across the organisation.
• Coach and support teams, Product Owners and stakeholders to improve delivery maturity and ways of working.
• Manage cross-functional risks, dependencies and stakeholder engagement across business and technology teams.
• Use delivery metrics, insight and strong relationships to drive continuous improvement, influence decisions and accelerate outcomes.

We work in a hybrid way, balancing flexibility with collaboration. For this role, you'll typically spend three days a week in our Skipton office, with the remaining two days working from home.

What You’ll Need

• Proven experience delivering complex business and technology change in a large or complex organisation.
• A track record of improving delivery capability, team effectiveness and ways of working.
• Strong leadership, facilitation, coaching and stakeholder management skills, with the confidence to influence and constructively challenge at all levels.
• Strong understanding of Agile, Lean and traditional delivery approaches, with the ability to apply them effectively.
• Experience working within Agile Release Trains and supporting PI Planning activities.
• Experience using delivery metrics and data to improve performance, decision making and outcomes.
• Knowledge of Azure DevOps, Apptio Targetprocess or similar portfolio management tools would be beneficial.

What’s In It For You

Your work matters.

And the way we reward you matters, too.

At Skipton, we offer pay and benefits that really do make life better, together with a genuine thank you for making a difference.

• Annual discretionary bonus scheme
• 25 days standard annual leave + bank holidays + rising 1 day per year of service to a max of 30 days
• Matching employer pension contribution (up to 10% per annum)
• Colleague Mortgages and access to Skipton products and services at discounted rates
• Flexible working to help balance your commitments
• Private medical insurance, health and wellbeing app, volunteering opportunities, cycle-to-work scheme, discounted gym memberships
• Lifestyle perks such as a Home and Tech voucher, which can be used at John Lewis, Currys, and IKEA

We’re here to make life better for our members.
About Skipton.

Our story began in 1853 in Skipton, North Yorkshire. Today, you’ll find us across England and Scotland, from Aberdeen to Plymouth.

We help over a million members put down roots, save for what matters, and feel good about their money. As a mutual, they own us, so everything we do is for them.

You'll feel that same fairness and purpose in how all 2,500 of our colleagues work together, too

It all means that life at Skipton is more exciting than you imagine.

What it's like to work here
Life at Skipton

We talk and we listen to each other. And we make decisions as a team. That way, you get all the support you need to do work that works for everyone.

For most of our roles there's the option of blended working, which means we mix working from home and meeting in person. The right balance depends on your role, and what works best for you, your manager, and your team.

We also value what everyone brings to Skipton. And we create a fair place where you can be yourself. Our colleague networks play a big role in this. They connect people with similar life experiences and make our workplace warm, friendly, inclusive and welcoming.

It’s not just our members who are important to us.
You are, too.

Lots of organisations talk about wellbeing, but they don’t always back it up. As a mutual, we put people first. And that includes the people who work here. So, when we say we care about your wellbeing, we mean it.

Wellbeing isn't just one thing. It’s about feeling good, having energy, and being able to be yourself and perform at your best. That’s why we offer help for your mental and physical health across five key areas.

What’s more, it’s help that you can actually use too - not just read about.

Apply now

Sounds like you? Then apply now.

You don't need to tick every box - we look for people who care about our members and who want to grow at the same time. The rest can follow.