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Platform Manager - Identity
At Skipton Tech, every day is innovation day.
About the role
Job introduction
About the role
As a Platform Manager, you will be accountable for the vision, performance and continuous evolution of a specific subplatform within the Society’s wider enterprise platform ecosystem. You’ll ensure your subplatform delivers secure, reliable, scalable and customerfocused capabilities aligned to both organisational strategy and the overarching platform vision set by the Senior Platform Owner.
Acting as the daytoday leader of a multidisciplinary engineering team, you will define and communicate the subplatform roadmap, manage dependencies, drive strong engineering practices and support sustainable improvements in value, flow and quality. This is a highly influential role that blends strategic direction, operational ownership, leadership excellence and continuous improvement.
What will you be doing?
Platform Vision, Strategy & Roadmap
Defining and evolving the subplatform vision aligned to business strategy and the wider platform direction.
Building and communicating roadmaps balancing business value, tech evolution and platform optimisation.
Ensuring alignment with other product and platform roadmaps, proactively managing dependencies.
Acting as an advocate for the platform, demonstrating outcomes and impact.
Objectives, Leadership & Team Development
Setting and monitoring clear objectives for the subplatform team and contributing to individuals’ objectives.
Leading, coaching and supporting a multidisciplinary engineering team, fostering autonomy and mastery.
Ensuring capability grows in line with roadmap needs and future technology evolution.
Building a team culture rooted in psychological safety, continuous learning and high performance.
Delivery, Flow & Value Optimisation
Owning the subplatform backlog and making informed prioritisation decisions.
Ensuring predictable delivery flow and improving deployment frequency, lead time, MTTR and CFR.
Removing blockers, maintaining strong delivery cadence and safeguarding focus for the team.
Driving continuous improvement across value, flow and overall quality.
Operational Performance & Reliability
Owning operational KPIs covering reliability, stability, resilience and security posture.
Ensuring compliance with operational frameworks such as ITIL.
Managing incident and problem trends, reducing failure demand and improving service outcomes.
Representing the subplatform during major incidents and overseeing Business Continuity Plans.
Security, Compliance & Governance
Managing and continuously improving the platform’s regulatory, security and compliance posture.
Ensuring risk identification, ownership and management is timely and effective.
Supporting audits and ensuring actions are fully delivered.
Challenging governance processes to maximise value, flow and quality while maintaining standards.
Stakeholder, Supplier & Community Engagement
Communicating platform performance, value, risks and constraints at governance forums.
Managing supplier performance and relationships with vendors to ensure quality delivery.
Building strong relationships across engineering, architecture, security, operations and business teams.
Representing the platform externally at events, conferences or professional communities where appropriate.
What do we need from you?
Knowledge, skills & experience
Strong leadership capability with experience guiding multidisciplinary engineering teams.
Excellent stakeholdermanagement skills with the ability to influence senior leaders.
Deep understanding of agile and iterative delivery approaches.
Experience managing suppliers and external partners effectively.
Ability to simplify complex concepts and communicate clearly at all levels.
Strong business awareness with a focus on customer and colleague outcomes.
Experience leading platform, product or engineering teams in complex environments.
Understanding of platform architecture, engineering practices, DevOps and operational frameworks.
Proven track record of improving engineering performance through metrics such as DF, LT, MTTR and CFR.
Experience managing risk, compliance and audit requirements.
Demonstrated ability to shape strategic roadmaps and influence technology direction.
Behaviours
Agile, adaptable and comfortable with changing priorities.
Growth mindset with a commitment to continuous learning.
Outcomedriven, focused on measurable results and performance improvement.
Customer and colleaguecentric in decisionmaking and prioritisation.
Highly collaborative, creating inclusive and hightrust team environments.
Who are we?
Not just another building society. Not just another job. We’re the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We don't have shareholders; we're owned by our members.
Our colleagues say Skipton's a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do. Whatever your background, and whatever your goals, we'll help you take the next step towards a better future.
What’s in it for you?
Skipton values work/life balance and we are proud to support hybrid and flexible working, where possible. We have a newly refurbished head office which offers a vibrant and collaborative working space.
We have a range of other benefits available to you including:
Annual discretionary bonus scheme
25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days
Holiday trading scheme allowing the ability to buy and sell additional annual leave days
Matching employer pension contribution (up to 10% per annum)
Colleague mortgage (conditions apply)
Salary sacrifice scheme for hybrid & electric car
A commitment to training and development
Private medical insurance for all our colleagues
3 paid volunteering days per annum
Diverse and inclusive colleague networks available for you to join including our Carers and Pride Alliance groups
We care about your health and wellbeing – we provide a range of benefits that support this including cycle to work initiative and discounted gym membership
Plan your journey
The Bailey, Skipton, United Kingdom, BD23 1AP Google maps
Skipton core benefits
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Pay
It's only part of the picture
Your salary is only part of your bigger rewards and benefits picture at Skipton. But we’ll make sure you’re rewarded for the role you do, the skills you bring and how you grow with us over time. -
Pensions
Paying the future you
We care about your future and want to help you really make the most of it. That’s why we pay up to an additional 10% into your pension whenever you contribute. -
Bonus
Recognising your part in our success
Many of our colleagues get a discretionary bonus as a thank you for the part they’ve played in our shared success. -
Life Assurance
Protect your loved ones
It’s a subject none of us like to think about, but it’s important to be ready for whatever life throws at us. Financial support for your loved ones in a worst case scenario, gives you extra peace of mind. -
Group Income Protection
Protection from the financial impact of long-term absence
Income Protection gives you a percentage replacement income if you’re off work because of long-term illness or injury. It’ll also protect a level of your income if you’re given medical advice to reduce your work hours following an accident or illness. -
Private Medical Insurance
Fast and effective medical treatment – open to everyone
Is there anything more important than the health of you and your family? Private Medical Insurance (PMI) provides you with quick access to high-quality medical care when it matters.
Why Skipton?
Because your career is more than just a ladder.
Founded on fairness
In 2026, we were named as one of the Financial Times Best Employers in the UK. We were also the highest placed building society on the list, too.
Not bad, right? But it’s much more than just another opportunity to blow our own trumpet. It truly reflects how our people experience working here.
Because at Skipton, we’re a mutual. We’re founded on fairness, built on shared effort, and committed to saying it straight. We’re curious, brave and always collaborative. We look out for each other. And we treat everyone like a grown-up - with respect, with understanding, with a level playing field at their feet.
Our Technology Team
You’ll join a Technology team that’s constantly focused on real challenges. That builds products and solutions which make a genuine difference. And which gets things done for our members - at pace.
And because we’re dead keen on development, it’s a place where you’re encouraged to try out new tech, sharpen your skills, or get hands-on with AI and automation.
Learning & Development
Learning is part of the everyday at Skipton. It’s woven into conversations and brought to life through hands-on experiences. You’ll pick up new skills as you go, and get tools and support that flex around your role and life.
Each month in Technology, we give you two days to focus on your own development. And we support certifications, apprenticeships, and training where it’s relevant, too. It’s a journey for all of us, and we’re working hard to build out a fully structured development programme. The investment is real, the intent is genuine, and most of all, we can’t wait to see where it takes you, your career, and your future.
Meet the recruiter
Nikolay Poyukov
Talent Acquisition Senior Specialist
I joined Skipton in May 2025 to lead recruitment across Tech. I specialise in hiring experts for Infrastructure, Cloud, Data, and Architecture.
At Skipton, the focus is always on people. It’s a collaborative space where you can make a real impact on transformation while being trusted to lead your own professional growth.
What happens when
1. Shortlisting
Once you’ve sent us your application and CV, we’ll review it using clear criteria. Our decisions are based on the skills, and experience you share with us.
2. Your Interview
Your interview might be by phone, over Microsoft Teams or in person, depending on the role and the circumstances. For some roles, there may also be more than one stage in the recruitment process - but we’ll always let you know what the plan is.
During your interview, we’ll ask you about your current and previous experience, and we’re very much interested in all of your skills and knowledge. This includes relevant things you might have learned through work, studies and voluntary activities
For some roles we could ask you to complete one or more tasks, or deliver a presentation. But don't worry, we'll support you throughout the process so you can do your best.
3. After your interview
At Skipton we always get in touch after your interview to let you know if you’re successful, or if you’re made it through to the next stage. And if you would like feedback on your interview we are always happy to share this. It’s all part of the Skipton experience, we value the time you’ve given us throughout the process.
4. Your offer
If you’re successful, we’ll get in touch to discuss your offer. When you accept we’ll send your contract and confirm the pre-employment checks you need to complete to get the ball rolling. You’ll need to successfully complete the checks before starting, so providing information quickly will help keep things on track. We aim to keep things simple and easy to follow.
5. Your Skipton Welcome
You’re in - welcome to the team!
We’ll be in touch regularly right up to your first day with lots of exciting info, details of what to expect when you’re here, and hints and tips to help you prepare for a great start.
And when it comes to the big day, there’ll be a warm welcome waiting for you as you begin your journey with us.