Platform Manager

Job introduction

We’re looking for an experienced Platform Manager to lead the evolution, performance and operational excellence of our Core Banking Platform.

This is a strategic leadership role at the heart of our technology estate, helping ensure one of our most critical platforms remains secure, resilient, scalable and aligned to business priorities. You’ll work closely with engineering teams, architects, business stakeholders and suppliers to shape the platform roadmap, drive continuous improvement and deliver value for our colleagues and customers.

It’s an ideal opportunity for a leader who enjoys connecting people, technology and strategy, balancing modernisation with operational stability, regulatory requirements and business demand.

At Skipton, we're founded on fairness. We exist to do right by our members - and we believe that starts with doing right by our people. So whoever you are and whatever you bring, there's a place for you here and a genuine plan for where you go next.

What You’ll Do

Every day at Skipton is innovation day. Join our Technology team and you’ll discover that we’re constantly focused on real challenges as we build the tools that get things done for our members - quicker than you imagine.

Core Banking underpins essential services for our members and colleagues. In this role, you’ll create clarity, direction and momentum for the platform, enabling teams to deliver safely, improve reliability and support meaningful outcomes across the business.

• Define and communicate the vision, strategy and roadmap for the Core Banking Platform.

• Ensure platform priorities support organisational objectives and broader technology strategies.

• Own platform priorities, managing backlogs, dependencies, risks and informed trade-off decisions.

• Lead and support multidisciplinary engineering teams, removing obstacles and helping teams stay focused on delivery.

• Drive operational excellence across platform performance, stability, resilience and service health.

• Oversee risk, security, governance, audit and compliance activities for the platform.

• Build strong relationships across Engineering, Architecture, Security, Operations, business teams and suppliers.

We work in a hybrid way, balancing flexibility with collaboration. For this role, you'll typically spend three days a week in our Skipton office, with the remaining two days working from home.

What You’ll Need

• Experience leading technology platforms, engineering teams or critical business systems within a complex environment.

• Proven ability to deliver platform strategy while maintaining operational excellence.

• Experience managing technology roadmaps, priorities, risks and dependencies.

• Strong understanding of modern engineering practices, platform management and service operations.

• Experience managing platform reliability, resilience and operational performance.

• Knowledge of risk management, compliance and governance frameworks.

• Confident stakeholder communicator, able to influence decisions and simplify complex topics.

What’s In It For You

Your work matters.

And the way we reward you matters, too.

At Skipton, we offer pay and benefits that really do make life better, together with a genuine thank you for making a difference.

• Annual discretionary bonus scheme

• 25 days standard annual leave + bank holidays + rising 1 day per year of service to a max of 30 days

• Matching employer pension contribution (up to 10% per annum)

• Colleague Mortgages and access to Skipton products and services at discounted rates

• Flexible working to help balance your commitments

• Private medical insurance, health and wellbeing app, volunteering opportunities, cycle-to-work scheme, discounted gym memberships

• Lifestyle perks such as a Home and Tech voucher, which can be used at John Lewis, Currys, and IKEA

We’re here to make life better for our members.
About Skipton.

Our story began in 1853 in Skipton, North Yorkshire. Today, you’ll find us across England and Scotland, from Aberdeen to Plymouth.

We help over a million members put down roots, save for what matters, and feel good about their money. As a mutual, they own us, so everything we do is for them.

You'll feel that same fairness and purpose in how all 2,500 of our colleagues work together, too

It all means that life at Skipton is more exciting than you imagine.

What it's like to work here
Life at Skipton

We talk and we listen to each other. And we make decisions as a team. That way, you get all the support you need to do work that works for everyone.

For most of our roles there's the option of blended working, which means we mix working from home and meeting in person. The right balance depends on your role, and what works best for you, your manager, and your team.

We also value what everyone brings to Skipton. And we create a fair place where you can be yourself. Our colleague networks play a big role in this. They connect people with similar life experiences and make our workplace warm, friendly, inclusive and welcoming.

It’s not just our members who are important to us.
You are, too.

Lots of organisations talk about wellbeing, but they don’t always back it up. As a mutual, we put people first. And that includes the people who work here. So, when we say we care about your wellbeing, we mean it.

Wellbeing isn't just one thing. It’s about feeling good, having energy, and being able to be yourself and perform at your best. That’s why we offer help for your mental and physical health across five key areas. 

What’s more, it’s help that you can actually use too - not just read about.

Apply now

Sounds like you? Then apply now.

You don't need to tick every box - we look for people who care about our members and who want to grow at the same time. The rest can follow.