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Platform Manager - Identity
At Skipton Tech, every day is innovation day.
About the role
Job introduction
We're looking for a Platform Manager – Identity to help shape and evolve one of the most critical technology capabilities within Skipton.
Identity sits at the heart of everything we do. It enables colleagues to work securely, protects our members, supports digital experiences and provides the foundations for trusted access across the organisation. As our Platform Manager for Identity, you'll play a pivotal role in ensuring these services remain secure, resilient and ready for the future.
This is an exciting opportunity to combine leadership, strategy and technology. You'll lead a multidisciplinary engineering team, define the future direction of the Identity platform and drive improvements that create value for both colleagues and members. From modernising capabilities and strengthening security to improving reliability and delivery performance, you'll help shape how Identity supports Skipton's wider technology transformation.
If you're passionate about technology leadership, building high-performing teams and creating secure, scalable platforms that make a real difference, we'd love to hear from you.
At Skipton, we're founded on fairness. We exist to do right by our members and we believe that starts with doing right by our people. So whoever you are and whatever you bring, there's a place for you here and a genuine plan for where you go next.
What You'll Do
Technology, Transformation and Resilience
Every day at Skipton is innovation day. Join our Technology team and you'll discover that we're constantly focused on real challenges as we build the tools that get things done for our members, quicker than you imagine.
As Platform Manager for Identity, you'll be responsible for the vision, performance and continuous evolution of our Identity platform, ensuring it delivers secure, reliable and scalable services that support both current and future business needs.
Your responsibilities will include:
- Defining and evolving the Identity platform roadmap, aligned to business priorities and wider technology strategy.
- Leading and developing a multidisciplinary engineering team, creating an environment where people can learn, grow and perform at their best.
- Driving continuous improvement across delivery, reliability, quality and platform performance.
- Owning platform priorities and making informed decisions that balance customer outcomes, technical evolution and operational stability.
- Ensuring the platform operates securely and effectively whilst meeting regulatory, risk and compliance requirements.
- Managing operational performance, reducing service disruption and improving resilience across Identity services.
- Building strong relationships with engineering, architecture, security and business teams to maximise platform value.
What You'll Need
We're looking for someone who enjoys leading teams, solving complex challenges and creating technology platforms that deliver meaningful outcomes.
- Experience leading platform, engineering or technology teams within a complex environment.
- Strong leadership and coaching skills, with a proven ability to develop high-performing teams.
- Experience defining technology roadmaps and aligning delivery to strategic objectives.
- Strong stakeholder management skills, with the ability to influence colleagues at all levels.
- Experience working within Agile and iterative delivery environments.
- Knowledge of risk management, governance, compliance and audit requirements.
- A passion for continuous improvement, operational excellence and delivering value to customers and colleagues.
What Success Looks Like
Success in this role is measured by the value, reliability and outcomes delivered through the Identity platform.
- Build a clear and compelling vision for the future of the Identity platform.
- Deliver a reliable, secure and scalable platform that supports business growth.
- Improve operational performance, resilience and service quality.
- Create high-performing engineering teams that are engaged, collaborative and empowered.
- Deliver measurable improvements in flow, quality and customer outcomes.
- Strengthen the platform's security, compliance and governance posture.
What's In It For You?
Your work matters.
And the way we reward you matters, too.
At Skipton, we offer pay and benefits that really do make life better, together with a genuine thank you for making a difference.
- Annual discretionary bonus scheme
- 25 days standard annual leave plus bank holidays, rising by one day per year of service to a maximum of 30 days
- Matching employer pension contribution of up to 10%
- Colleague Mortgages and access to Skipton products and services at discounted rates
- Flexible working to help balance your commitments
- Private medical insurance
- Health and wellbeing app
- Volunteering opportunities
- Cycle to work scheme
- Discounted gym memberships
- Lifestyle perks such as a Home and Tech voucher, which can be used at John Lewis, Currys and IKEA
About Skipton
We're here to make life better for our members.
Our story began in 1853 in Skipton, North Yorkshire. Today, you'll find us across England and Scotland, from Aberdeen to Plymouth.
We help over a million members put down roots, save for what matters, and feel good about their money. As a mutual, they own us, so everything we do is for them. You'll feel that same fairness and purpose in how all 2,500 of our colleagues work together, too.
It all means that life at Skipton is more exciting than you imagine.
Life at Skipton
Technology, Transformation and Resilience
Every day at Skipton is innovation day. Join our Technology team and you'll discover that we're constantly focused on real challenges as we build the tools that get things done for our members, quicker than you imagine.
We talk and we listen to each other. And we make decisions as a team. That way, you get all the support you need to do work that works for everyone. We also value what everyone brings to Skipton. And we create a fair place where you can be yourself. Our colleague networks play a big role in this. They connect people with similar life experiences and make our workplace warm, friendly, inclusive and welcoming.
Hybrid Working
We work in a hybrid way, balancing flexibility with collaboration. For this role, you'll typically spend three days a week in our Skipton office, with the remaining two days working from home.
Wellbeing
It's not just our members who are important to us. You are, too.
Lots of organisations talk about wellbeing, but they don't always back it up. As a mutual, we put people first. And that includes the people who work here. So, when we say we care about your wellbeing, we mean it.
Wellbeing isn't just one thing. It's about feeling good, having energy and being able to be yourself and perform at your best. That's why we offer help for your mental and physical health across five key areas.
What's more, it's help that you can actually use too, not just read about.
Apply Now
Sounds like you? Then apply now.
You don't need to tick every box. We look for people who care about our members and who want to grow at the same time. The rest can follow.
Plan your journey
The Bailey, Skipton, United Kingdom, BD23 1AP Google maps
Skipton core benefits
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Pay
It's only part of the picture
Your salary is only part of your bigger rewards and benefits picture at Skipton. But we’ll make sure you’re rewarded for the role you do, the skills you bring and how you grow with us over time. -
Pensions
Paying the future you
We care about your future and want to help you really make the most of it. That’s why we pay up to an additional 10% into your pension whenever you contribute. -
Bonus
Recognising your part in our success
Many of our colleagues get a discretionary bonus as a thank you for the part they’ve played in our shared success. -
Life Assurance
Protect your loved ones
It’s a subject none of us like to think about, but it’s important to be ready for whatever life throws at us. Financial support for your loved ones in a worst case scenario, gives you extra peace of mind. -
Group Income Protection
Protection from the financial impact of long-term absence
Income Protection gives you a percentage replacement income if you’re off work because of long-term illness or injury. It’ll also protect a level of your income if you’re given medical advice to reduce your work hours following an accident or illness. -
Private Medical Insurance
Fast and effective medical treatment – open to everyone
Is there anything more important than the health of you and your family? Private Medical Insurance (PMI) provides you with quick access to high-quality medical care when it matters.
Why Skipton?
Because your career is more than just a ladder.
Founded on fairness
In 2026, we were named as one of the Financial Times Best Employers in the UK. We were also the highest placed building society on the list, too.
Not bad, right? But it’s much more than just another opportunity to blow our own trumpet. It truly reflects how our people experience working here.
Because at Skipton, we’re a mutual. We’re founded on fairness, built on shared effort, and committed to saying it straight. We’re curious, brave and always collaborative. We look out for each other. And we treat everyone like a grown-up - with respect, with understanding, with a level playing field at their feet.
Our Technology Team
You’ll join a Technology team that’s constantly focused on real challenges. That builds products and solutions which make a genuine difference. And which gets things done for our members - at pace.
And because we’re dead keen on development, it’s a place where you’re encouraged to try out new tech, sharpen your skills, or get hands-on with AI and automation.
Learning & Development
Learning is part of the everyday at Skipton. It’s woven into conversations and brought to life through hands-on experiences. You’ll pick up new skills as you go, and get tools and support that flex around your role and life.
Each month in Technology, we give you two days to focus on your own development. And we support certifications, apprenticeships, and training where it’s relevant, too. It’s a journey for all of us, and we’re working hard to build out a fully structured development programme. The investment is real, the intent is genuine, and most of all, we can’t wait to see where it takes you, your career, and your future.
Meet the recruiter
Nikolay Poyukov
Talent Acquisition Senior Specialist
I joined Skipton in May 2025 to lead recruitment across Tech. I specialise in hiring experts for Infrastructure, Cloud, Data, and Architecture.
At Skipton, the focus is always on people. It’s a collaborative space where you can make a real impact on transformation while being trusted to lead your own professional growth.
What happens when
1. Shortlisting
Once you’ve sent us your application and CV, we’ll review it using clear criteria. Our decisions are based on the skills, and experience you share with us.
2. Your Interview
Your interview might be by phone, over Microsoft Teams or in person, depending on the role and the circumstances. For some roles, there may also be more than one stage in the recruitment process - but we’ll always let you know what the plan is.
During your interview, we’ll ask you about your current and previous experience, and we’re very much interested in all of your skills and knowledge. This includes relevant things you might have learned through work, studies and voluntary activities
For some roles we could ask you to complete one or more tasks, or deliver a presentation. But don't worry, we'll support you throughout the process so you can do your best.
3. After your interview
At Skipton we always get in touch after your interview to let you know if you’re successful, or if you’re made it through to the next stage. And if you would like feedback on your interview we are always happy to share this. It’s all part of the Skipton experience, we value the time you’ve given us throughout the process.
4. Your offer
If you’re successful, we’ll get in touch to discuss your offer. When you accept we’ll send your contract and confirm the pre-employment checks you need to complete to get the ball rolling. You’ll need to successfully complete the checks before starting, so providing information quickly will help keep things on track. We aim to keep things simple and easy to follow.
5. Your Skipton Welcome
You’re in - welcome to the team!
We’ll be in touch regularly right up to your first day with lots of exciting info, details of what to expect when you’re here, and hints and tips to help you prepare for a great start.
And when it comes to the big day, there’ll be a warm welcome waiting for you as you begin your journey with us.