Marketing Compliance Lead

Job introduction

The salary for this role is up to dependent on skills and experience.

We’ve a rare opportunity to come and join the Marketing Planning & Effectiveness team as a Marketing Compliance/Financial Promotions Lead. This is a first line compliance role with a commercial angle, ensuring the Society is protected and customer communications are compliant. You’ll be joining an expert team in a high performing function with the opportunity to work with colleagues from across the Society and beyond.

We’re founded on fairness, which is why we’re the first to offer innovative products like the Track Record Mortgage and Delayed Start Mortgage. As the successful candidate, you’ll play a vital part in the development, launch and advertisement of new products and services within Savings, Mortgages and Financial Advice. The role provides a wide array of opportunities to get involved with, from project work, to rebuilding websites, brand promotion, and TV adverts.

It's a pivotal time to join Skipton, as we continue to deliver on our key strategic pillars: Helping People into Homes, Making Money Work Harder, and Making Membership Matter

Who Are We?

Not just another building society. Not just another job.

We're the fourth biggest building society in the UK and what makes us a bit different is that we're a mutual organisation. We don't have shareholders; we're owned by our members.

Our colleagues say Skipton's a great place to work, and you could be one of them, bringing with you new ideas on how we can keep customers at the heart of what we do.

Whatever your background, and whatever your goals, we'll help you take the next step towards a better future.

You will be joining the Marketing Planning and Effectiveness team which has responsibility for planning, resourcing, performance and effectiveness for the whole CMO function. Your team is responsible for ensuring all Marketing Communications adhere to Financial Promotion rules. The Financial Promotion team is made up of two Financial Promotion Leads and two Senior Financial Promotion Specialists. We work with teams across the business, from Marcomms, Homes, Money and 2nd line functions.

What’s In It For You?

Skipton values work/life balance and we are proud to support hybrid and flexible working, where possible. We have a newly refurbished head office which offers a vibrant and collaborative working space.

We have a range of other benefits available to you including;

• Annual discretionary bonus scheme

• 25 days standard annual leave + bank holidays + rising 1 day per year of service to a maximum of 30 days

• Holiday trading scheme allowing the ability to buy and sell additional annual leave days

• Matching employer pension contribution (up to 10% per annum)

• Colleague mortgage (conditions apply)

• Salary sacrifice scheme for hybrid & electric car

• A commitment to training and development

• Private medical insurance for all our colleagues

• 3 paid volunteering days per annum

• Diverse and inclusive colleague networks available for you to join including our Carers and Pride Alliance groups

• We care about your health and wellbeing – we provide a range of benefits that support this including cycle to work initiative and discounted gym membership

What Will You Be Doing?

You’ll be predominately working with teams from across the business to review and approve financial promotions, ensuring they are compliant with relevant regulatory and legislative requirements.

You’ll also be:

• Building strong stakeholder relationships, sharing knowledge and experience to help approve promotions quickly and first time, communicating clearly to proactively manage potential issues

• Establishing clear approval periods for financial promotions reflecting business risk

• Liaising with second line functions; consulting on relevant requirements such as Consumer Rights Act 2015 and Equality Act 2010

• Raising breaches to any regulations/legislation, ensuring the relevant teams are notified, event logs updated, and remedial action is agreed

• Keeping knowledge up to date with relevant regulations, ensuring key stakeholders also understand through regular refresher training

• Utilising the latest AI tools to ensure we are efficient and effective in our work

• Getting hands-on with key project work, contributing to change initiatives, driving continuous improvement and optimisation of financial promotions processes

What Do We Need From You?

Knowledge

• Understanding of financial promotions, associated compliance requirements and application to financial products

• Understanding of FCA conduct of business requirements

Skills

• Ability to interpret and communicate regulatory requirements in relation to Society Commercial Objectives

• Strong communication, presentation and reporting skills

• Clear attention to detail

• Ability to maintain effective relationships with key internal and external stakeholders

• Strong commercial mindset and acumen

• Able to make pragmatic decisions and give quality advice

• Understanding of use of AI tools in optimising processes

Experience

• Experience in a role that has a compliance lens

• Experience in customer communications/marketing space